Responding to Negative Restaurant Yelp Reviews

Breaking Bad News

Oct 31 2019 | 00:38:21

00:00 / 00:38:21

Listen on:
RSS
More

Show Notes

How to deal with negative reviews that challenge a restaurant's reputation is the big focus in this episode as Host Jeff Hahn welcomes Restauranteur Chris Watkins. In addition to covering techniques to respond to negative online reviews by unreasonable customers, Jeff and Chris talk about how to develop a culture of service inside a restaurant.

Other Episodes

Episode 0

April 07, 2020 • 00:26:20

Quarantine Quandary for Food Businesses - March 2020 Recall of the Month

Jeff and Jenny are podcasting from their homes to comply with "Stay at Home" orders and it gives them a chance to analyze the...

Episode 0

February 29, 2020 • 00:26:50

Apron Food Forecast: Top Food Trends of 2020

In this special edition of Breaking Bad News, hosts Jenny Gregorcyk and Jeff Hahn take a break from our regular Recall of the Month...

Episode 0

June 01, 2020 • 00:34:42

Bad Boys-Monday Morning Quarterbacking Recent Food Safety Fines

The Cops TV show song "Bad Boys" is the theme of this special edition of Breaking Bad News as Jeff quizzes Jenny on some...